Student administration/Student complaint handling, Anderson's College, Glasgow

Anderson's College, Glasgow formerly Anderson's University, Glasgow formerly Anderson's Institution, Glasgow

Student administration

Student complaint handling

Trustees 1796-1887

Committee of Ordinary Managers 1796-1887

Popular Evening Class Committee 1796-1887

Professors

Student complaint handling was primarily the responsibility of the managers and trustees. Students were required to lay all complaints before the managers in the first instance. The secretary provided any necessary administrative support. However, complaints arising from the students of the mechanics' classes were initially handled by the popular evening class committee and subsequently referred to the managers. The professors were also on occasion involved in handling complaints.

Trustees' and managers' minutes 1796-1887 Ref: GB 0249 OB 1/1
 

Transcripts of trustees' and managers' minutes 1796-1810 Ref: GB 0249 OB 1/2
 

Popular evening class committee minutes 1849-1888 Ref: GB 0249 OB 1/3
 

Title of function/activity taken from Elizabeth Parker's Function Activity Model (report compiled for JISC). Function and activity description compiled according to GASHE's Standard for Creating Function and Activity Descriptions.