Student administration/Student complaint handling, Queen Margaret College, Glasgow

Queen Margaret College, Glasgow

Student administration

Student complaint handling

Executive Council

Secretary 1883-1909

Mistress 1909-1935

Lecturers

Professors

Until 1892, the handling of student complaints was primarily the responsibility of the College Secretary and the professors and lecturers subject to the approval of the Executive Council.

After 1892, when the College became Glasgow University's Department for Women, the Executive Council was dissolved and the government of the College transferred to the University Court and Senate. The College Secretary (renamed Mistress in 1909) remained in charge of the general interests of all women students and was still therefore involved in the handling of complaints but the ultimate responsibility now belonged to the University Senate, subject to the control and review of the University Court.

In 1935, the College buildings were sold and the entire administration, including the handling of student complaints, passed to the University.

Secretary's letterbooks 1883-1893 ref: GB 0248 DC 233/2/6/1/1-3
 

Executive Council minutes 1883-1935 ref: GB 0248 DC 233/2/1/1-2
 

Title of function/activity taken from Elizabeth Parker's Function Activity Model (report compiled for JISC). Function and activity description compiled according to GASHE's Standard for Creating Function and Activity Descriptions.

Student administration/Student complaint handling, University of Glasgow