Student administration/Student complaint handling, Royal College of Science and Technology, Glasgow

Royal College of Science and Technology, Glasgow formerly Royal Technical College, Glasgow formerly Glasgow and West of Scotland Technical College

Student administration

Student complaint handling

Professors and lecturers

Board of Governors 1887-1962

Council 1962-1964

Teaching and Staff Committee 1887-1904

Board of Studies 1887-1963

Academic Board 1963-1964

It does not appear that there was a formal procedure for handling complaints by students. The handling of such complaints was presumably the responsibility initially of the appropriate professor or lecturer. Complaints about academic matters were referred to the Board of Studies (renamed Academic Board in 1963) and from there to the Teaching and Staff Committee until 1904 when the Committee was discharged. Serious complaints about any matter were presumably referred to the Board of Governors.

Minutes of Board of Governors 1887-1964 Ref: GB 0249 OE 1/1
Includes minutes of Teaching and Staff Committee 1887-1904.

Index to minutes of Board of Governors 1887-1910 Ref: GB 0249 OE 1/3
 

Minutes of Board of Studies/Academic Board 1890-1964 Ref: GB 0249 OE 2/1/1-14
 

Draft or scroll minutes of Board of Studies 1906-1918 Ref: GB 0249 OE 2/1/17
 

Minutes and papers of Board of Studies 1948-1963 Ref: GB 0249 OE 2/1/18
 

Letter books of Board of Studies 1895-1918 Ref: GB 0249 OE 2/1/15-16
 

Title of function/activity taken from Elizabeth Parker's Function Activity Model (report compiled for JISC). Function and activity description compiled according to GASHE's Standard for Creating Function and Activity Descriptions.